Configuration Consultant - RTSM



Raleigh, NC, USA
Posted on Thursday, June 27, 2024
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva Systems, a leader in cloud-based solutions for the global life sciences industry, is looking for a Configuration Consultant to join our RTSM (Randomization and Trial Supply Management) team. The Configuration Consultant will configure RTSM projects based on the agreed upon study requirements quickly and with the highest quality. This position requires great attention to detail. This is a full-time, exempt, position. Days and hours of work are generally Monday through Friday, 9:00AM to 5:00PM, however hours are dependent on customer needs and deliverables.

What You'll Do

  • Work closely with cross-functional team members and customers to understand RTSM requirements
  • Configure the RTSM based on customer requirements
  • Lead design review meetings with customers
  • Provide RTSM expertise and guidance in the RTSM design
  • Manage and configure data integration solutions
  • Facilitate and troubleshoot the myriad of issues associated with designing complex systems and projects


  • 2+ year degree or equivalent experience
  • 2+ years of customer service or other client relationship experience
  • Proficiency in business software including MS Office and Text Editing software
  • Excellent attention to detail

Nice to Have

  • 1+ years of RTSM/IRT experience
  • 1+ years in the Life Sciences industry
  • Experience with Veeva Vault

Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program


  • Base pay: $70,000 - $100,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.