PKI Manager



Raleigh, NC, USA
Posted on Tuesday, July 2, 2024

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Lead a diverse team of individuals that are responsible for managing Public Key Infrastructure (PKI), Certificate Authorities (CA), and the lifecycle of X.509 certificates across a large corporate environment. Partner with business and technical teams to deliver solutions, architecture, policies, standards, and strategies related to Public Key Infrastructure and certificate management. Partner with lines of business (LOB) leaders, peer groups and third party vendors to develop and implement technology-based solutions that satisfy complex business requirements and protect the enterprise through provision of cutting edge security solutions. Ensure that all information security technology meets internal technical standards for integration and support. Manage the ongoing skill development of the team to ensure they are able to efficiently execute on deliverables. Foster and maintain productive relationships with internal and external clients and across all risk functions.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Provide senior leadership and supervision to an organizational unit within Corporate Cyber Security, possibly consisting of multiple managers and teams. Ensure internal compliance to process and standards. Understand and communicate strategic direction to associates and line of business LOB clients. Partner across enterprise technology teams with key technology owners to socialize, develop and implement key initiatives requiring their support. Represent the Certificate Management team when working with Truist business partners to understand business problems representing enterprise security challenges and providing solutions to those problems that enable business while protecting the enterprise. Provide leadership and guidance in the planning of corporate, client and internal information security technology projects. Work with senior management to ensure appropriate staffing is available to complete initiatives/projects. Identify and execute on opportunities to leverage alternative staffing models where appropriate to gain efficiencies (i.e. offshoring). Participate in the development of strategic policies related to information security technologies and initiatives. Understand and communicate strategic direction to peers, subordinates, clients and vendors. Manage the translation of strategic direction into efficient, effective and supportable solutions ensuring success while maintaining compliance to internal processes and policies. Implement and monitor controls to ensure that the availability, reliability, performance and service levels of the information security technology infrastructure remain consistently high and in keeping with line of business expectations. Direct team activities during production problems. Provide reporting to staff, colleagues, senior management and clients on a regular basis to ensure all relative and critical information is clearly and expeditiously shared. Plan, develop and monitor departmental budget in accordance with guidelines as established by Bank management, Operations Division management and Corporate Information Security management. Administer compliance to meet budgetary goals and negotiate changes as required to support Bank objectives. Responsible for assigned personnel regarding employment, career development, performance evaluations, salary recommendations, promotions, transfers and terminations within established policies and guidelines. Review technical and business processes, standards and procedures making recommendations for continuous improvement. Provide oversight on the team efforts to ensure Corporate Cyber Security and IT Services’ Standards and Processes and “best practices” are followed.

Required Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree in technical or relevant field, or equivalent education and related training. Minimum of two years of information security leadership experience within an enterprise setting, as either Manager or Team Lead, including Cryptographic or Cyber Security leadership experience and at least five years of subject matter expertise experience supporting Data-in-transit Encryption, Public Key Infrastructure, Certificate Authorities, key management, Code Signing, SSH keys and Cloud Encryption. Strong experience managing, configuring and supporting the Venafi application. Experience developing and implementing encryption controls and governance processes. Experience leading a technology team using the Agile methodology. Experience working in a cloud environment with an understanding of cloud PKI implementations. Aptitude towards strategic thought and people leadership while showing ability to influence direction. Display a strong sense of urgency and bias for positive action with a history of delivering results. Excellent written and verbal communication, team and people skills; ability to share information and communicate clearly with all levels of management, team members and internal and external clients. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel, occasionally overnight.

Desired Skills:

Advanced degree in a technical or relevant field. Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) Certification Knowledge of financial services industry and all applicable regulations and industry standards.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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