University Registrar

Saint Augustine's University

Saint Augustine's University

Posted on Wednesday, September 13, 2023

Posting Details

Posting Summary
Position Title University Registrar
Position Code STER-REGENR-E
Job Description
The Registrar is responsible for the maintenance, safekeeping, and data integrity of all student academic records. This position shall work in conjunction with other college administrators and students to resolve student scheduling conflicts. Familiarity with college academic policies and procedures in addition to graduation requirements and accreditation requirements as it pertains to student academic records for credit attribution. This position must be able to work with diverse groups and have exceptional communication skills.

  • Directs the activities of the Office of the Registrar to facilitate a central and consistent registration and validation operation, ensuring the integrity of the institution’s academic and student record keeping;
  • Develop systems that enhance the efficiency and effectiveness of registration services; interprets registration management practices to students, faculty, and other constituencies.
  • Develop policies and practices for registration management; monitor developments in technology and maintain technological systems to support registration and record-keeping functions; assume leadership in the development, implementation, and supervision of student management systems institution-wide.
  • Direct the office’s daily operations to include maintenance of student records, transcripts, organization of registration procedures, evaluating transfer credits, and administering the award of advanced placement credits.
  • Develops policies, procedures, and processes for registration. Manages and supervises Registrar’s Office staff to ensure that they implement mutually agreed-upon policies and tactics and follow a performance-based work plan to meet specific enrollment goals for each program.
  • Reviews transcripts, maintains prerequisites, and determines student’s graduation eligibility, transcripts, and class rankings.
  • Oversees and troubleshoots the campus student information system including the development of degree audit through software analysis, process mapping, testing, training, and documentation. Assists in testing and provides recommendations for system enhancements.
  • Keeps abreast of current college policies and procedures regarding academics and advising students on how to meet graduation requirements. Resolves issues related to individual academic records and credit attribution.
  • Plans, conducts, and monitors student information systems; maintains and updates efficient student records systems in accordance with the policies or recommendations of the University and within FERPA guidelines.
  • Facilitates student movement through academic programs, ensuring records are kept properly. Develops, designs, and implements various procedures and processes to increase department efficiency and effectiveness.
    Develops and manages the operational budget for the Office; oversees the processing of purchase orders; monitors expenditures.
Characteristics of position and/or expectations:
  • To organize and administer the records and all matters pertaining to graduation
  • Ensuring that all information required to assure the integrity of the Commencement process is appropriately maintained and accurate.
  • Supervising the coordination, evaluation, and certification of all prospective graduates.
  • Assuring the accuracy of institutional academic awards.
  • Preparing Certificates for graduating students.
  • To ensure the conformity of records release procedures with registration policies and legal requirements governing the confidentiality of student records.
  • Coordinates the compilation of information for reports and surveys; which involves the preparation of reports and surveys reflective of student enrollment and Registrar’s office.
  • To formulate and propose policies related to assigned (and institutional) responsibilities, and once affirmed to implement and ensure conformance; ensuring compliance with established practices and keep support staff informed of current changes and standards. Interpret registration policies for students, faculty, and staff.

Saint Augustine’s University (SAU), drawing on its rich legacy as an access institution, is a student-focused, comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. SAU was established in 1867 in Raleigh, NC by the Episcopal Diocese of North Carolina. A four-year liberal arts university with an average enrollment of approximately 1,000, SAU sits on 105 lush acres just north of Downtown Raleigh, NC. The institution offers more than 20 undergraduate degrees and a Master of Public Administration (MPA) Program and is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
 Additional Information: 
  • Employment is contingent upon a positive background check and proof of COVID-19 vaccination. Documentation of medical and religious exemptions will be accommodated. 
  • Official transcript is required upon acceptance of the position. 
Required Qualifications
  • Masters degree
  • Experience with Ellucian products (Banner, EAB, Colleague, Recruit, etc.)
  • At least five years of experience in higher education is required. Proven success in customer service and higher education; computer proficiency; organizational skills.
  • Successful leadership and management track record in a people-oriented environment.
  • Budgetary experience – developing, managing, and forecasting.
  • Innovative and inclusive leader with seven years (7) or more years of increasingly responsible experience in administering and evaluating one or more of the following areas: admissions, registration, recruitment, and credential evaluation.
  • Demonstrated experience working in a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, gender/sexuality, and ethnic backgrounds and identities.
  • Experience supervising and evaluating staff.
  • Ability to develop, implement, analyze and use assessment of program and learning outcomes.
  • Competent computer skills, Microsoft Office products, and database programs.
  • Excellent verbal, listening, writing, problem-solving and interpersonal communication skills
Preferred Qualifications
Physical Demands
Posting Detail Information
Posting Number S242P
Job Type Staff
Number of Vacancies 1
Desired Start Date 09/25/2023
Job Open Date 09/12/2023
Job Close Date
Open Until Filled Yes
Special Instructions Summary
Advertising Summary
Quicklink for Posting

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  3. * Are you available to work weekends?
    • Yes
    • No
  4. * Please describe the attributes that will make you a strong candidate for this position

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume/ Curriculum Vitae (CV)
  2. Cover Letter
  3. Unofficial Transcripts
Optional Documents
  1. Letter of Recommendation