Dynamics 365 Project Manager

Pivotal IT Services

Pivotal IT Services

Posted on Wednesday, June 19, 2024

Dynamics 365 Project Manager

  • Remote
  • Full-time


About Our Team

Our employees thrive in a culture that's fast-paced and ego-free, where innovation and collaboration are encouraged at every turn. We are an organization that provides clients instant access to experienced and talented professionals who understand their unique challenges and know the most efficient ways to address them. We are continually investing in resources and talent, so we stay prepared with specialized teams in place who are experts in creating tailored technologies. Our solutions empower organizations to grow, modernize, and succeed in a rapidly evolving landscape.

We value all voices and want to attract talent from all backgrounds. We're on the lookout for individuals who are passionate about technology and thrive in environments where problem-solving is approached with creativity and enthusiasm. If you're someone who enjoys continuously expanding your skill set while tackling real-world business problems, you'll feel right at home with us. Veterans and military spouses are especially encouraged to bring your unique and valuable experience to our team.

About the Role

Our MS Dynamics 365 Project Manager is responsible for overseeing and managing the implementation and execution of MS Dynamics projects within the organization. We're seeking MS Dynamics team members to help modernize and enhance the enterprise system that connects healthcare providers directly with millions of US veterans seeking clinical care. This role involves collaborating with various stakeholders, including business leaders, developers, and administrators, to ensure successful planning, deployment, and optimization of MS Dynamics 365 solutions.


Our MS Dynamics Project Manager will work within an Agile environment and collaborate with other developers, product owners, test engineers, and architects to:

  • Develop and execute project plans, defining project scope, goals, deliverables, and timelines.
  • Work closely with stakeholders to understand business requirements and align project objectives with organizational goals.
  • Lead and collaborate with cross-functional teams, including developers, administrators, and business analysts.
  • Foster effective communication and coordination among team members to ensure project milestones are met.
  • Oversee that configuration and customization of MS Dynamics implementations meet business needs.
  • Ensure MS Dynamics project team is following best practices and industry standards.
  • Identify potential risks and issues that may impact project timelines or deliverables.
  • Implement risk mitigation strategies and work with teams to address challenges promptly.
  • Ensure the quality of MS Dynamics implementations by working with various teams to conduct thorough testing and validation processes.
  • Monitor team performance and recommend improvements as needed.
  • Ensure every project has detailed project documentation, including requirements, design specifications, and testing plans.
  • Generate and present regular project status reports to leadership.
  • Gather feedback from users to drive continuous improvement in MS Dynamics implementations.


  • Bachelor’s degree in computer science, Business, or a related field.
  • Minimum 5+ years of managing MS Dynamics 365 implementations using Agile Scrum methodology
  • Highly skilled in driving and managing business discussion including Planning, Scope Management, Process, and Change Management discussions.
  • Project Management experience using Waterfall, Agile, and Iterative processes.
  • Familiarity with MS Dynamics Industry and best practices in software and solutions development
  • Strong written and verbal communication skills
  • Ability to convert concepts into professional documents including but not limited to professional presentations.
  • Familiarity with Jira is a plus.
  • Experience working with Federal agencies is a plus.
  • Excellent written and verbal communication skills
  • Military experienced candidates are encouraged to apply.
  • Candidates will need to obtain Security Clearance of Public Trust once hired