Salesforce QA Engineer

Pivotal IT Services

Pivotal IT Services

Software Engineering, Sales & Business Development, Quality Assurance
Posted on Friday, March 8, 2024

Salesforce QA Engineer

  • Remote
  • Full-time


About Our Team

Our employees thrive in a culture that's fast-paced and ego-free, where innovation and collaboration are encouraged at every turn. We are an organization that provides clients instant access to experienced and talented professionals who understand their unique challenges and know the most efficient ways to address them. We are continually investing in resources and talent, so we stay prepared with specialized teams in place who are experts in creating tailored technologies. Our solutions empower organizations to grow, modernize, and succeed in a rapidly evolving landscape.

We value all voices and want to attract talent from all backgrounds. We're on the lookout for individuals who are passionate about technology and thrive in environments where problem-solving is approached with creativity and enthusiasm. If you're someone who enjoys continuously expanding your skill set while tackling real-world business problems, you'll feel right at home with us. Veterans and military spouses are especially encouraged to bring your unique and valuable experience to our team.

About the Role

We are seeking an experienced Salesforce QA Engineer with hands-on experience with manual and automation testing to join our fast-growing team. We're looking for team members who bring at least two years of software testing experience leveraging platforms such as Selenium and can work well in an Agile Team to deliver critical software solutions to a large federal program.


  • Collaborate with our development teams and stakeholders to understand business requirements and translate them into comprehensive test cases and scenarios.
  • Design and develop test plans, test cases, and test scripts for Salesforce applications, including customizations and integrations to ensure system requirements are met.
  • Execute manual and automated tests to validate the functionality, performance, and security of Salesforce solutions.
  • Identify, document, and track defects using bug tracking tools such as JIRA
  • Perform regression testing to validate fixes and ensure that new enhancements do not adversely impact existing functionality.
  • Participate in the deployment process by conducting smoke tests and verifying successful deployments in different environments.
  • Review test results and evaluate for conformance to design.
  • Serve as subject matter specialist providing testing know-how to make our software solutions defect free when delivered.
  • Ensure testing documentation is updated based on the new user requirements.
  • Collaborate with cross-functional teams to continuously improve testing processes, tools, and methodologies.
  • Write, implement and report status for system test cases for testing based on system design specifications.
  • Provide regular status updates on testing progress, issues, and risks to your team and project stakeholders as necessary.
  • Contribute to the overall quality assurance strategy and participate in team meetings and knowledge-sharing sessions.
  • Stay updated on Salesforce best practices, new features, and industry trends to enhance the quality of testing efforts.


  • A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field.
  • At least two (2) years of hands-on experience working as a Salesforce QA Engineer with test automation tools such as Selenium or Apex testing framework.
  • At least two (2) years of experience working in an Agile team.
  • In-depth knowledge of Salesforce platform features, configurations, and capabilities.
  • Strong understanding of software testing principles, methodologies, and best practices.
  • Excellent analytical and problem-solving skills, with a keen attention to detail.
  • Ability to communicate effectively with technical and non-technical stakeholders.
  • Salesforce certifications such as Salesforce Administrator or Salesforce Platform App Builder are a plus.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Strong time management and organizational skills.
  • Experience working in a virtual environment.
  • Ability to acquire a Public Trust clearance.