Coordinator of Student Transition and Engagement

North Carolina Central University

North Carolina Central University

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See open jobs at North Carolina Central University.
Posted on Friday, February 2, 2024

Coordinator of Student Transition and Engagement

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Posting Details

Position Information
Working Title Coordinator of Student Transition and Engagement
Position Number 817160
Appointment Type Permanent - Full Time
Tenure Track No
FTE 1 = 40 hours/week, 12 months
If time limited, duration date
Position Overview
Primary Function of Organizational Unit
The University College is designed to provide consistent, high-quality and appropriate academic advising, monitoring, mentoring, nurturing and coaching to ensure students’ academic and personal success
Primary Purpose of Position
The primary purpose of this position is to provide leadership and support to help undergraduate students develop skills, behaviors, and habits that contribute to success in college. The Coordinator of Student Transition and Engagement is responsible for the successful planning, implementation, and evaluation of the transition programs and continued engagement and retention efforts of this student group.
Required Knowledge, Skills, and Abilities
A strong record of creative problem solving, including strategic thinking and planning, is required. Exceptional interpersonal and written communication skills.Ability to perform in a high degree of judgment, diplomacy, and discretion and to make difficult and timely decisions with integrity. Proficiency with the EAB Navigate platform is desired.
Ability to work collaboratively with students, colleagues, and families to support undergraduate students through difficult and complicated situations. Experience managing student crises effectively and collaboratively. Demonstrated success supporting students from historically underrepresented and/or minoritized backgrounds is required. Skills, knowledge and experience specifically focused on the needs of students of color, first-generation college students, LGBTQ students, international students, students from diverse faith communities is preferred. Ability to use technology in the delivery of services and case management; agility and familiarity with latest software, database systems, computer literacy.Strong teamwork and conflict resolution skills.
Minimum Education/Experience
For this position a Master’s degree or advanced degree and a minimum of three years of relevant experience in college administration, event planning, and program development; or an equivalent combination of relevant education and/or experience as well as experience at a four-year institution is preferred.
Licenses or Certification required by Statute or Regulation
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Primary Responsibilities and Duties
Function Administrative
Describe the specific tasks and responsibilities related to the function.
Facilitate training on the EAB Navigate platform, train all users, design reports and outputs, efficient data management, and work with vendors to oversee continuous upgrading of capabilities. Communicate on behalf of the Program Director and/or the Dean with University stakeholders.
Develop, plan, coordinate, implement and evaluate a variety of seminars and programs. Assist in research and development for new program initiatives and take leadership for continual improvements to existing programs. Oversee all facets of customer service to ensure high quality. Work with staff to distribute event management for various programs including budget setting and management, planning and production timelines, speaker recruitment and hospitality, registrations, scheduling, provider contracts, on-site management, and event evaluation. Develop and maintain accurate and confidential records systems to monitor background checks, minors’ training, driving records, biographical data sheets, and personal biographical statements and photos.
Function Administrative
Describe the specific tasks and responsibilities related to the function.
Share in the unit’s student recruitment activities, including visiting schools and organizations in the state of North Carolina; maintain records of contacts and visit dates; periodically follow up with contacts to maintain cordial relations. Work with the year-round staff to manage the application process, keeping meticulous records and ensuring that applicant follow-up occurs. Manage the “back end” of the admissions process, making decisions regarding students’ program admission and students’ course placement; develop and manage office systems to produce weekly statistics, analyze admissions and enrollment trends, and track the payment of deposits and final payments; conduct follow-up activity to secure missing payments. Assist the Administrative Associate in responding to requests for accommodations under the ADA.
Function Administrative
Describe the specific tasks and responsibilities related to the function.
In consultation with Marketing Specialist in developing marketing materials and contracting with designers and printers. Develop and manage a comprehensive publicity strategy for the Aspiring Eagles Academy program to include marketing strategies, analysis of enrollment trends, development of mailing lists, design and publication of various marketing materials. Develop recruitment strategies and work with year-round staff and Office of Undergraduate Admissions to plan their domestic recruitment trips. Oversee the development and annual revision of the unit’s web page.
Function Administrative
Describe the specific tasks and responsibilities related to the function.
Assist the Aspiring Eagles Academy Director in recruiting and hiring the unit’s year-round staff. Mentor and supervise the year-round staff. Direct and lead the annual recruitment and hiring process for summer staff, including Resident Assistants, Peer Mentors, transportation, academic coaches, teaching associates, writing tutors, coordinators, and participant supervisors. Maintain liaison with internal and external educational and professional organizations to explore new program initiatives for Aspiring Eagles Academy and University College. Provide administrative assistance to support accomplishment of program objectives and effective office operations.
Posting Detail Information
Posting Number EPA03101P
Open Date 02/02/2024
Date desired for closing or initial review
Close Date 02/15/2024
Open Until Filled No
Date Position Available 03/01/2024
Special Instructions to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
  3. Unofficial Transcripts (official required from selected candidate)
  4. List of References
Optional Documents
  1. DD-214 (for Veterans Only)
  2. Letter of Recommendation 1
  3. Letter of Recommendation 2
  4. Letter of Recommendation 3

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this job opening?
    • Direct E-mail
    • Referral
    • NCCU Careers Website
    • Other Website (please specify):
  2. * Provide an example of how you utilize technology in support of student success.

    (Open Ended Question)

This job is no longer accepting applications

See open jobs at North Carolina Central University.