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Account Technology Strategist

Citrix Systems

Citrix Systems

IT, Operations
United Kingdom · Remote
Posted on Wednesday, July 19, 2023

Account Technology Strategist

  • Remote, United Kingdom

Primary Duties/Responsibilities

  • Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision makers
  • Provide technical thought leadership and insights of Citrix products, workspace industry trends, and their relevance to our customers
    • Understand your assigned accounts current use cases, pain-points, opportunities, and the value the solution brings to their business
    • Develop sustainable long-term customer growth strategies
    • Consistently contributes to the broader teams technical mindshare
    • Serve as an external spokesperson and evangelist for CSGs vision and associated technologies
  • Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle by
    • Maintaining solid understanding of competitive technologies and how to position to win
    • Conducting demonstrations and technical presentations with focus on Citrix products, remotely or at customer locations\CSG facilities
    • Supporting complex, multi-product proof of concept solutions for customer evaluations
  • Accountable for driving the adoption and consumption of CSG products by working with Customer Success & internal stakeholders
    • Formalize and deliver a strategic customer technology roadmap that identifies customers needs and requirements that can be translated into actionable opportunity proposals, operational requirements, high-level designs, and customer success plans
    • Provide regular and efficient updates on assigned accounts to Sales & ATS management
    • Orchestrate and coordinate the wider technical teams where appropriate to control and deliver the best customer outcomes

Experience/Skills

  • Strong understanding of business processes and their implementation into enterprise applications
  • Excellent strategic thinking talents required, to lead and drive long-term customer journeys
  • Strong project management skills, to ensure structured collaboration across a virtual team
  • Possesses a high level of specialized sales and product solution knowledge
  • Profound understanding of Citrixs technologies and competitive domains. Comprehensive expertise of the following solutions is required:
    • DaaS / VDI
    • Applications Delivery (traditional / web / SaaS)
    • Hybrid-Multi-Cloud workload (hosting / delivery)
    • Enterprise Mobility Management
    • Enterprise Security
  • Solid understanding of supporting technologies such as Microsoft Azure, Microsoft Azure Active Directory, Google Cloud Platform, AWS, and HCI solutions
  • Ability to work independently and in a strong team environment
  • Excellent oral and written communications skills, as well as excellent presentation skills  

Requirements (Education, Certification, Training, and Experience)

  • Bachelors degree or equivalent experience required
  • 5+ years of Sales Engineering, Consulting experience in high-tech, indirect sales, and procurement environments with a record of success in driving workplace technology adoption or working in technical positions delivering, supporting and architecting technical solutions
  • Ability to work in and successfully navigate complex and matrixed organizations
  • The following certifications are beneficial but not required
    • Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS)
    • Microsoft Certified Azure Administrator, or Azure Solutions Architect
    • AWS Certified Cloud Practitioner
    • Google Associate Cloud Engineer
    • Updated Security Certifications

Physical Demands / Work Environment

  • Ability to travel within assigned territory approximately 40% of the time

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.

 

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.