Vice President - Senior Fulfillment Advisor

Bank of America

Bank of America

Mumbai, Maharashtra, India · United States · Remote
Posted on Thursday, June 27, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Your background

  • Minimum 10-12 years of banking / client facing experience
  • Implementation experience in the Banking Sector
  • Project management – industry certifications preferred
  • Strong communication skills – prior front facing experience preferred
  • Solution oriented and ability to collaborate across internal and external stakeholders
  • CA / MBA Preferred
  • Experience in related technology/products such as SAP FI/CO, Oracle, Internet Payment Gateways, SWIFT, SFTP, API, ISOxml etc.

What you can expect

The Implementation Advisor is the focal point of contact for clients that wish to establish new and additional Cash Management Products and Services with the Bank. The Implementation Advisor will work closely with their business partners to ensure that all client requests are implemented seamlessly and flawlessly, and delivered by the target date agreed with the client.

What you will do

  • Manage, execute and complete the implementation of treasury and cash management solutions (payments, receivables, treasury, trade, electronic banking, Swift,API)
  • Co-ordinate with internal business partners (e.g. Sales & Relationship Mangers, Product Managers, Compliance and Operations) on client project requirements to ensure successful delivery of all the required products, services and system solutions
  • Work closely with the regional manager, Asia team and global business partners to promote quality solutions for clients
  • Provide guidance to clients on documentation requirements and independently perform reviews of client’s completed documentation
  • Demonstrate attention to detail, team player, take end-to-end ownership and drive for results to grow the business, sustain intensity and optimism while focusing on the client
  • Independent E2E responsibility for project management, client servicing, product implementation & coordination for large, complex and specialized client requirements
  • Maintain up-to-date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local regulatory requirements
  • Use a metrics- based approach for managing work delivery/ performance of the team and Improve cycle time
  • Engage with Compliance and Legal to handle documentation exceptions and approval process
  • Build and deepen working relationship with business partners
  • Provide support and guidance to Sales Officers during the sales process
  • Ensure sound operating practices through compliance with applicable rules and regulations and audit recommendation