Brazil Investigator Manager

Bank of America

Bank of America

São Paulo, SP, Brazil · United States · Remote
Posted on Monday, June 24, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Global Financial Crimes (GFC) Investigations Manager provides broad oversight of a team of investigators performing end-to-end investigations of financial crimes activities across one or more lines of business. The GFC Investigations Manager oversees investigative efforts, reviewing and approving financial crimes cases, in addition to ensuring the delivery of timely and accurate regulatory reporting. The GFC Investigations Manager ensures significant issues and financial crimes trends are effectively communicated and acted upon.


  • Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals;

  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement;

  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions;

  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues;

  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance;

  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions;

  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization;

  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work;

Core skills and requirements:

  • Bachelor Degree or equivalent experience;

  • Coaching;

  • External Resource Management;

  • Investigation Management;

  • Regulatory Compliance;

  • Issue Management;

  • Policies, Procedures, and Guidelines Management;

  • Risk Management;

  • Strategy Planning and Development;

  • Written Communications;

  • Analytical Thinking;

  • Critical Thinking;

  • Fraud Management;

  • Reporting;

  • Talent Development;

  • Fluency in Portuguese and English required.