Officer, Operations Analyst, Global Banking Operations

Bank of America

Bank of America

IT, Operations
Taguig, Metro Manila, Philippines · United States · Remote
Posted on Thursday, June 20, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

  • Manages GLFX, CTR Reports and Certifications of Inward Remittances
  • Exercises governance over Non-Financial Regulatory Reporting (NFRR) process, ensuring checklists are complete, DTPs are updated and stored in a separate inventory
  • Leads NFRR initiatives for Operations, offshoring, IQA
  • Coordinates for NFRR’s assigned to other associates and teams
  • Reviews new LRR’s as to applicability to NFRR processes, monitors/leads implementation till go-live
  • Acts as back up officer to other operational teams and associates
  • Ensures contingency for reports under his/her ownership
  • Serves as single point of contact for NFRR related items
  • Initiates, maintains and enhances communications with other business units and other appropriate line areas. Acts as one of Operations’ links to respond to stakeholder demands in a timely manner.
  • Identify, propose, implement process efficiencies
  • Reviews and monitors Service Level Agreements, reporting due dates to ensure submission within deadlines.
  • Adheres to written policies and procedures and continuously improve work processes.
  • Supports Payment Operations Head in NFRR, Operational initiatives


  • Business Knowledge
  • Time Management
  • Data Entry
  • Problem Solving
  • Organization
  • Risk Management
  • Overcoming Objections
  • Workflow Management
  • Strategic Thinking
  • Procedure Development
  • Planning
  • Teamwork
  • Oral Communication
  • Microsoft Excel