Loan Servicing Admin III

Bank of America

Bank of America

Toronto, ON, Canada · United States · Remote
Posted on Saturday, June 15, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Primary responsibility is to serve as point of contact for assigned clients for all loan related servicing matters on highly complex deals. With minimal supervision, deliver the highest level of service to lenders/investors, borrowers, and internal business units while ensuring compliance with credit agreements, government regulations and/or Company policies and procedures.


  • Service loan requirements for a global and regional corporate and commercial credit portfolio, including special handling for an Asset Based Lending credit portfolio, acting in agency, participant and sole lender roles.

  • Support the processing and reconciliation of loan accounting entries, commitment, availability and loan records, loan statements, interest and fee billings, wire accounts, client special purpose collection and disbursement deposit accounts and multiple loan systems. GBS, Loan IQ and Stucky experience is an asset.

  • Direct market contact with Agents, Borrowers and Lenders, including use of lending portals

  • Review and adhere to credit approvals, legal credit agreements, corporate documents and policies and procedures

  • Support in-line quality assurance reviews and adherence to process risk control standards.

  • Acts as subject matter expert on the servicing of regional and global Corporate, Commercial and Asset Based Lending credit facilities

  • Monitor/Support/Supervise administrative duties, including control reporting and records filing


  • University degree with preference to finance or math and superior academic achievement

  • 7+ years of Corporate/Commercial banking experience

  • Strong analytical and problem solving skills

  • Basic knowledge of Corporate and Commercial loan servicing, including Asset Based Lending, and legal credit agreements is an asset

  • Attention to detail and ability to accurately act on detailed instructions under pressure

  • Proficient in Microsoft Office (Word, Excel, PowerPoint)

  • Participate in and support collaborative efforts to advance tools and technology enhancements

  • Ability to work independently as well as in a team environment

  • Supervisory experience

  • Excellent verbal and written communications and organizational skills

Additional Qualifications

  • Strives to bring critical thinking and ideas that drive accuracy, efficiency, innovation, and unique solutions

  • Ability to manage multiple tasks and flexibly adapt in a fast paced and challenging environment adjusting to evolving business needs

  • Excels in working among diverse viewpoints to determine the best path forward

  • Experience in connecting with a diverse set of clients to understand current and future business needs – is a continuous learner

  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

  • Ability to work overtime, as needed

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.