Global Compliance and Operational Risk Manager

Bank of America

Bank of America

Posted on Tuesday, June 11, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Global Operations Compliance and Operational Risk (COR) team, which is part of the Global Risk Management Organization, is responsible to provide monitoring, assessment and testing which facilitates independent oversight and challenge to Global Credit Operations (GCO) within Global Credit, AML and Onboarding Operations, in alignment with the COR Program. Global Credit Operations consists of credit, leasing, and trade finance solutions serving Small Business, Practice Solutions, Leasing, Trade Finance, Business Banking, Commercial Banking, and Large Corporate clients globally. As a member of the GCO COR coverage team, a Risk Officer must demonstrate and apply business acumen to promote a culture of compliance and the identification, escalation and timely mitigation of compliance/operational risks. This role exercises judgment and influence, and may constructively challenge business leaders to support the COR Program objectives, ensuring responsible growth by balancing business strategy with appropriate risk mitigation and controls. In addition to monitoring, testing and conducting risk assessments, the risk officer will be expected to understand all applicable US Laws, Rules and Regulations (LRRs) related to their area or coverage and provide advisory support to FLU on LRRs applicability.

The C&OR Manager contributes to the requirements of the CORM Program requirements including, but not limited to the following activities:

Produces and/or oversees the development of independent risk management reporting for respective area(s) of coverage as input governance and management routines

  • Provides subject matter expertise to assist the FLU/CF in establishing an annual learning plan, may be accountable for developing and delivering training content

  • Develops and maintains C&OR-owned policies and standards and/or provides oversight of FLU/CF-owned policies, standards and procedures to ensure regulatory and operational risk requirements are appropriately addressed, inclusive of conduct risk as applicable

  • Monitors the regulatory environment to identify regulatory changes applicable to area(s) of coverage, advises business leaders on those changes, directs the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenges the implementation plan as needed; maintains a comprehensive regulatory inventory

  • Identifies, aggregates, reports, escalates, inspects and challenges remediation plans, and performs thematic analysis on FLU/CF-owned issues and control enhancements

  • Ensures C&OR “owned” issues and control enhancements are identified and addressed appropriately and timely

  • Contributes to or leads development of risk coverage plans, executes and / or oversees execution of independent risk monitoring, testing and risk assessments, communicates results

  • Reviews and challenges the FLU/CF process, risk, control (SPI) inventory through monthly monitoring activity on SPIs for the coverage areas and FLU/CF Risk & Control Self-Assessment (RCSA)

  • Assesses 2nd line coverage adequacy , Design, develop and execute GCOR coverage activities for aligned coverage areas, engage during FLU audits, EACs targeted assessments and regulatory exams.

  • Reviews and challenges internal and external operational loss events, including development of remediation plans to strengthen controls, and approves where appropriate

  • Ensures metrics are designed to measure key risks and control performance, monitors and reports on metric performance and breach remediation


1st shift (United States of America)

Hours Per Week: