Data Quality Testing Analyst

Bank of America

Bank of America

IT, Data Science, Quality Assurance
Charlotte, NC, USA · Fort Worth, TX, USA · United States · Remote
Posted on Friday, June 7, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for accurate and timely test development and execution and/or supporting operational and administrative activities related to the end to end test execution process. Key responsibilities of the job include executing high quality testing in accordance with the test script, documenting and escalating defects, preliminary reporting and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners on the identification of themes and trends at the Front Line Unit (FLU), control function and Enterprise level.


  • Conducts independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing
  • Identifies, documents, and escalates defects identified during testing, working closely with Compliance and Operational Risk officers and/or Front Line Unit process owners to validate preliminary results
  • Collaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners on the identification of themes and trends at the Front Line Unit, control function and enterprise level
  • Manages the quality of the end to end execution process in accordance with the Independent Testing Enterprise Policy and Standard
  • Supports the test development process as applicable depending upon the complexity of the testing
  • Interacts with internal and/or external contacts to identify, research, analyze, and resolve complex problems


  • Adaptability
  • Attention to Detail
  • Collaboration
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Data Privacy and Protection
  • Influence
  • Issue Management
  • Reporting
  • Underwriting
  • Interpret Relevant Laws, Rules, and Regulations
  • Quality Assurance

Team Overview

Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities they build address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing their activities, GRA and EIT drive innovation, process improvement and automation.

Role Overview

GRA and EIT are seeking Data Quality Testing Analysts to join our team. This role is integral to the Bank’s commitment to process excellence and the candidate will learn about, and conduct activities that support, all aspects of the end-to-end testing lifecycle. GRA and EIT develop and execute tests to evaluate the effectiveness of Bank of America’s processes and controls, and adherence to applicable Laws/Rules/Regulations, policies, and procedures. The processes to be assessed are in areas that span across Products (e.g., card, mortgage, markets), Regulations (e.g., Reg W, Dodd Frank), and Enterprise Processes (e.g., Fraud, AML, Payments, Complaints), providing an opportunity for candidates to gain wide exposure to how the Bank operates early in their careers. The outputs of the tests are used by the Bank to drive process improvements and timely detection and reporting of errors.
The Data Quality Testing Analyst works closely with teammates in EIT and GRA as well as process owners in the Lines of Business and Enterprise functions to obtain an understanding of processes, including underlying data, flows, and controls, and to identify risks to successful execution, so that appropriate testing and monitoring can be developed.

Examples of day-to- day responsibilities a Testing Analyst may perform include:

  • Collaborate with key stakeholders across the Bank to identify risks and prioritize testing needs
  • Document and analyze testing requirements
  • Source and evaluate data required for testing
  • Design and develop tests
  • Document tests in a manner that is clear, concise and repeatable
  • Use programming skills and knowledge of software development lifecycle principles to write testing code
  • Execute tests
  • Provide reporting of test results
  • Communicate key testing insights to stakeholders across the Bank

Required Education

  • Undergraduate or masters degree from an accredited college or university
  • GPA of 3.5 or higher is preferred
  • Common areas of study include but are not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, Business Administration, Audit Management, Risk Management

Required Skills

  • High level of intellectual curiosity
  • Proficiencies in leadership, teamwork, problem solving
  • Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines
  • Strong written, verbal, presentation creation and delivery skills
  • Well organized, and has attention to detail
  • Good understanding of project management principles and takes ownership to ensure the quality of the deliverables
  • Microsoft Office suite

Desired Skills and Experience

  • Experience applying quantitative methods such as modelling, data analytics, machine learning, and statistics to develop business solutions
  • Programming skills (e.g., Python) and solid understanding of Software Development Life cycle principles
  • Knowledge of financial services industry and related regulations
  • Digital fluency
  • Experience implementing process improvements and automation


1st shift (United States of America)

Hours Per Week: