Business Management/Operations

Bank of America

Bank of America

Posted on Thursday, June 6, 2024

Job Description:

Job Title: Business Management/Operations

Corporate Title: VP

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location: Chester

Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career.

Role Description:

As part of the Global Markets Operations Business Management team, you will serve as an integral part of a multi-disciplinary team whose directive is to support the organization’s financials, business allocations, communications, and reporting. The business management team is responsible for driving enhanced measurements of every phase of the Global Markets Operations value chain across approximately 5,000 employees globally. In addition to building relationships with our Finance and HR partners, in the business management role you will gain exposure to, and work closely with, the Business Management Executive and the GMO senior leadership team to deliver on the following responsibilities.

Responsibilities Include:

  • Driving the headcount reporting including financial management, forecasting, cost allocations as well as people and resource management for one or more Division of GMO.
  • Creating and interpreting business analytics to understand areas of strategic improvement for the organizational health of one or more Divisions of GMO.
  • Executing on initiatives with the GMO Business Management team to streamline business management workflows with a focus on enabling overall department strategy.
  • Communicate, alongside the GMO Business Management team, the Global Markets Operations’ strategy to a broad set of internal and external audiences to build consensus and firm-wide engagement.
  • Partner with HR and Global Operations Management teams on various activities; learning compliance, workforce planning, employee engagement etc.

What we are looking for:

  • Analytical - critically evaluate info gathered from multiple sources, reconcile variances, and present complex data in a clear and logical manner specifically tailored to the audience.
  • Ability to multi-task and manage competing priorities through effective organization and time management.
  • Problem Solving - able to analyze problems, recommend options, and execute solutions
  • Proven experience developing requirements, defining processes, and completing documentation
  • Motivated - have an aptitude to learn quickly under pressure and be self-motivated

Additional Skills:

  • Previous experience with forecasting and financial management preferred.
  • Organized - Attention to detail with ability to manage multiple priorities
  • Communication - verbal and written. The role requires effective communication with many different stakeholders from the GMO Division Executive, Ops line managers, and peer organizations.
  • Must be proficient with MS Office products: Word, Excel, PowerPoint
  • Teamwork - Team player with ability to take initiative/ownership of tasks and partner across the team

Benefits of working at Bank of America


  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
  • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
  • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
  • Use of a flex fund to use towards benefits
  • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
  • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
  • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirement.