Payments and Merchant Tech AIT Governance / Owner

Bank of America

Bank of America

Chandler, AZ, USA · Plano, TX, USA · United States · Remote
Posted on Thursday, March 28, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Merchant Services and Payments team is looking for Project manager skills with strong Development/engineering background to manage Application governance and RISK/Audit related deliverables. This job is responsible for completing and tracking compliance deliverables to ensure applications adhere to policies and standards as well as local laws, rules, and regulations. Key responsibilities include supporting compliance deliverables and infrastructure requests, vendors, development teams, and technology managers to ensure timely completion of compliance activities. Job expectations include partnering with control functions, risk management, and Global Information Security teams to complete compliance deliverables effectively and efficiently.

Required Qualifications:

  • Strong communication skills with ability to communicate well across many stakeholders and experience with senior leader communications.
  • Data driven analytical approach to drive business solutions across the enterprise.
  • Experience in managing multiple and often competing priorities in a fast-paced environment.
  • Proven experience in drafting communications and presentation materials intended for senior audiences and regulators.
  • Experience with complaint program elements, including complaint capture, resolution and/or thematic analysis processes
  • Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and system
  • Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity
  • Keen attention to detail and strong sense of ownership and accountability for work
  • Motivated to work closely and cooperatively with other team members of varying levels of seniority and experience
  • Must be a self-starter and have the ability to work with little to no supervision

Desired Qualifications:

· Knowledge of Infrastructure Technology programs and projects, Infrastructure delivery projects (servers, storage, network, etc.)

· Experience with the Continuity Planning Tool (CPT), ARC and Data Restore process, and Third Party Testing process

· 4-6 years of hands on experience in payment space, especially for the merchants.

· 4-6 years of hands on experience working with Information Security to ensure vendor application vulnerability remediated


  • Responsible for application ownership with regard to audit, governance, and maintenance
  • Completes administrative and non-technical tasks related to risk, security, and other compliance deliverables (e.g., access reviews, assessments, questionnaires, and procedural requirements) on time and per requirements for the application supported
  • Tracks and supports the technical security and risk activities performed by the development teams (e.g., remediation of non permitted technology or security vulnerabilities, technical recovery planning, and disaster recovery exercises)
  • Works with technology infrastructure teams to incorporate infrastructure requirements, including requests for additional storage
  • Assists with audit exams and risk assessments for applications
  • Works closely with vendors for vendor applications to ensure they meet bank requirements
  • Maintains data about the application in AppHQ and other systems of record
  • Assists with ad hoc inquiries and questions about applications
  • Typically requires 5-7 years of applicable experience.


  • Application Development
  • Architecture
  • Collaboration
  • DevOps Practices
  • Risk Management
  • Analytical Thinking
  • Data Management
  • Financial Management
  • Solution Delivery Process
  • Technical Strategy Development
  • Agile Practices
  • Automation
  • Result Orientation
  • Solution Design
  • Test Engineering


1st shift (United States of America)

Hours Per Week: