GB & GM AML Senior Operations Consultant - Associate Readiness & Adoption

Bank of America

Bank of America

Charlotte, NC, USA
Posted on Friday, October 6, 2023

Job Description:

The Senior Operations Consultant will be focused primarily on training and will serve as a key member of the GB & GM AML Associate Readiness & Adoption team, leading and contributing to initiatives to support the GB & GM Anti-Money Laundering (“AML”) team and the broader GB & GM team in meeting Customer Identification Program (“CIP”)/Customer Due Diligence (“CDD”) requirements. The associate will be responsible for training of GB & GM AML and FLU associates and leadership team.  Key activities will include preparing, enhancing, organizing, and executing training, including new hire and ongoing education; engaging in calls, reviewing performance reporting, and supporting efforts to identify knowledge gaps and training opportunities; and creating and managing knowledge checks while supporting the team in meeting key training priorities.  When not on-boarding new hires, focus will be on up-skilling and new initiatives for in-role associates, including coaching, training, and assessing performance.  The position requires experience and knowledge of AML/FLU specific functions, systems and tools as well as teaching and coaching skills. The candidate is further expected to be a team player with a flexible mindset who is willing and eager to support the broader GB & GM AML Readiness & Adoption team’s efforts across projects to the extent there is capacity to help the team successfully execute on priorities (typical work is across training, procedures, communications and targeted strategic projects).

Job Requirements – Required Skills

  • Proven results meeting or exceeding goal oriented expectations
  • Excellent time management skills
  • Self-motivated and motivational to others
  • Strong communication skills, including written, verbal, non-verbal and active listening
  • Great organization skills, including the ability to manage multiple tasks simultaneously
  • 5+ years of experience

Job Requirements - Desired Skills

  • Experience in and/or knowledge of AML
  • Experience in and/or knowledge of GB & GM businesses


1st shift (United States of America)

Hours Per Week: