Medical Assistant



Charlotte, NC, USA
Posted on Friday, January 6, 2023
Location: First Care Medical Clinic
Position: Medical Assistant
Summary of Responsibilities: The Medical Assistant (MA) is responsible for assisting providers with patient care, performing appropriate procedures, and preparing exam rooms and equipment. The MA is also responsible for maintaining records and interacting in a professional, friendly manner with patients and family members, physicians, staff, and visitors. The MA is to fulfill the responsibilities in accordance with the Practice’s Values, Benedict Okwara MD’s Policies and Procedures, and all applicable and civil laws. The MA is accountable for efficient use of resources /equipment's and support of the Practice’s mission.
Experience Required: Minimum 1 year to 2 years

General Duties:

  • Demonstrates knowledge of the practice operations and related policies.
  • Complies with established Practice Policies for attendance, procedures, and safety.
  • Adheres to all Federal Health Insurance Portability & Accountability Act (HIPPA) regulations
  • Participates in departmental and organizational meetings
  • Follows established safety and infection control procedures. Intervenes in unsafe situations.
  • Complies with the standards of conduct and seeks guidance, ask questions when in doubt, no guess work when it comes to health.
  • Meets or exceeds expectations of individuals for whom service is provided.

Detailed Responsibilities:

  • Escorts patients to exam rooms, records initial patient history, and notes vital signs and chief complaints in the patient’s medical records.
  • Perform Chronic Care Management.
  • Perform Remote Patient monitoring.
  • Completes all necessary documentation including immunization records and logs, as ordered by the physician.
  • Assists providers with examinations and procedures as requested.
  • Administers injections and medications, as ordered by the provider.
  • Calls pharmacies to refill prescriptions under the direction of the provider.
  • Accurately completes and submits paperwork to lab, as ordered by the provider.
  • Manages charts to ensure information is completed and filed appropriately.
  • Sends and receives hospital notes, referral information, and other medical office correspondence.
  • Handles callbacks, patient test results, and lab requests, as requested by the provider.
  • Cleans exam rooms and equipment, performing sterilization procedures as necessary after pt discharge and/or at day closing.
  • Keeps exam rooms properly stocked with medical supplies, forms, and other materials needed.
  • Triages patient phone calls, documents information from patients via telephone, and translates information to providers for response. Places return calls as directed by providers.

Qualifications Desired:

  • Excellent knowledge base of clinically assisting physicians and patients in a private practice setting.
  • Ability to maintain effective and organized systems to ensure timely patient flow.
  • The ability to perform phlebotomy and administer injections.


  • Exceptional customer service and phone etiquette.
  • Reliable, responsible and highly organized.
  • Microsoft office suite 360.
  • Ability to establish and maintain effective working relationships with patients, employees and the public.
  • Ability to meet and exceed timelines.
  • Detail oriented.
  • Practice Management Software proficient

Education Requirement(s):

  • High School Diploma
  • Medical Assistant Certification
Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.